Main Menu

Chick-fil-a

Started by storehistoryguy, July 18, 2005, 04:35:58 PM

Previous topic - Next topic

0 Members and 3 Guests are viewing this topic.


Everything Community

They opened up the new restaurant at The Plaza at Buckland Hills in Manchester, CT in early December of last year.
https://www.hartfordbusiness.com/article/chick-fil-a-opens-in-manchester

TheFugitive

I got an email from Chick-fil-A the other day informing me that their store in Pleasant Hills, PA
(near the dead Century III Mall) will be closing next week for a remodel that will run through the
end of July.  I have to wonder just what sort of remodel would keep this store offline for an entire
three months?

TheFugitive

The Chick-fil-A near the South Hills Village Mall in Pittsburgh is apparently being renovated.  I just drove by there and a big construction fence now surrounds it.  Strangely I did not get an email from them alerting me this time.  They also have a new store currently under construction at the former Taco Bell site in Bridgeville, PA.

TheFugitive

The new Chick-fil-A in Bridgeville, PA opened this past weekend with the usual insanely huge crowds.  A drive-thru line stretching a mile long.  Meanwhile the Sonic restaurant right next door was deserted.

Looks like renovations are about done on the other location and it's about to reopen.  From the outside all I can see that has changed is they added a bit to the back of the building and installed two huge canopies around the drive-thru so that for the most part you will now be out of the rain.

TheFugitive

The location near my office just reopened.  I stopped by to grab lunch.  The amount of seating inside the restaurant has been drastically reduced.  What used to be the entire left side of the seating area has been walled-off to create the world's biggest drive-thru window service area.  You could fit ten employees in there at least.  They also grabbed some space from the other side of the dining room to expand the kitchen.  The drive-thru is now a full-double lane with both the ordering and pick-up sides now sheltered under long canopies.  They gave up an entire row of parking spaces nearest the building to achieve this.  The drive-thru does seem a whole lot less chaotic, which is a good thing.  Often times walking in there as a pedestrian you were taking your life in your hands with all of the insanity going on in the parking lot.

Clearly the pandemic shifted a big chunk of their business away from dine-in and towards drive-thru and pick-up, and the redesign reflects this.  The very definition of a data-driven decision.

TheFugitive

I went to the Chick-fil-A near my office to have lunch the other day.  I ordered my meal on the app.  When you arrive you can sit at a table (they are all numbered), open the app and tell them what table you're sitting at.  They'll bring the food to your table. Pretty cool.

In a booth directly across from me were two young women who were around 18 or 19 years old.  As I sat there an older gentleman with a cane walked in and sat down at the table next to me.

As I continued to wait the two young women began having a very loud conversation.  One of the women was telling her friend about her recent trip to the gynecologist, and was going into WAY too much detail.  I was rolling my eyes and looking out the window, pretending that I could not hear them.

Not so for the old guy with the cane.  He glared directly at them and scowled.
Seriously, girls, you have to have this conversation here?  Right in the middle of
Chick-fil-A where a bunch of people are trying to have lunch?

Retail Regents

Quote from: TheFugitive on May 17, 2024, 12:59:02 PMAs I continued to wait the two young women began having a very loud conversation.  One of the women was telling her friend about her recent trip to the gynecologist, and was going into WAY too much detail.  I was rolling my eyes and looking out the window, pretending that I could not hear them.

Not so for the old guy with the cane.  He glared directly at them and scowled.
Seriously, girls, you have to have this conversation here?  Right in the middle of
Chick-fil-A where a bunch of people are trying to have lunch?

People have less shame in talking about overly personal business, and would get angry at us for reacting. Such weird times we're living in.

TheFugitive

You got that right.